If you remember your password, you can sign in to dropbox. If you can't sign in to your Dropbox account, your easiest option is to visit the Forgot password page to reset your password. You can also try one of the methods below.
Your new password will automatically apply to any computers or mobile devices linked to your account.
Please review which devices are connected to your Dropbox account after resetting your password. When using the Dropbox desktop app, you only need your password when you first install the app, or whenever you link or relink your computer to your Dropbox account.
After you reset your password, your Dropbox account email will be switched to your new email. Once you've changed your password, please review which devices are connected to your Dropbox account.
You may not be able to reset the password for your work Dropbox account if your admin has turned on the single sign-on SSO feature. Please contact your admin for help resetting your Dropbox Business password.
If you've tried each of the troubleshooting steps above and you're still not receiving the password reset email, please submit a ticket. We'll then do our best to assist. However, note that the vast majority of issues with the password reset email are solved by trying one or more of the suggestions in this article.
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Let us know how this article helped:. Learn how to update your Dropbox user name and profile picture. Dropbox Help center Sign-in help Password reset.
How to reset a Dropbox password. How to reset your password on dropbox. Click Forgot your password?
Enter the email address you used to create the account. Check your email inbox, and click the link in the email you received to reset your password. How to reset your password on the desktop app Click the Dropbox icon in your system tray or menu bar.
Click the globe icon—you will be redirected to dropbox. Click your name at the top of the screen. Select the Security tab.
If you're signed in to both a personal and work account at once, you'll see a section in the Security tab for each account. Sign in to dropbox. This will send notifications to all your linked devices.
When you see the notification on your linked device, click Details. Enter your new email address.
Enter your new password. Click the avatar at the top of any page. If you're signed in to both a personal and work account, you'll see a section in the Security tab for each account.
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In the Password section, click Change password. If you don't receive the reset email, check the spam folder of your inbox.
If the reset email isn't there, try adding no-reply dropbox. I've tried everything, but I still can't reset my password If you've tried each of the troubleshooting steps above and you're still not receiving the password reset email, please submit a ticket.
How helpful was this article? Let us know how we can improve: Let us know how this article helped: Submit Thanks for your feedback! Related articles Community answers. Related articles Edit username and profile picture Find account email Set a four-digit passcode on a phone or tablet. Other ways to get help.